In today’s fast-paced and increasingly digital business environment, the resilience, reliability, and security of communication systems are non-negotiable. Our partner, 8×8, exemplifies these values through a meticulously designed infrastructure that ensures your business communications are unstoppable, secure, and dependable.
Ready for Anything: Beyond a Single Point of Failure
8×8’s infrastructure is engineered to eliminate any single point of failure, providing your business with a service powered by a mirrored, top-tier, secure, and fully redundant data center architecture. These data centers are not only geographically diverse but also adhere to the stringent “Statement on Standards for Attestation Engagements (SSAE) 16” audit standards. This robust foundation guarantees that your communications remain seamless, available anytime and anywhere, thereby ensuring uninterrupted business operations.
Responsive to Your Needs: Unmatched Call Quality and Reliability
The technological prowess of 8×8’s platform, fortified by its proprietary intellectual property, is designed to deliver a consistent and superior end-user experience across even the most unreliable networks. Backed by an end-to-end 99.999% uptime SLA, which covers both service uptime and call quality, 8×8 commits to maintaining the excellence and reliability of your business communications under all circumstances.
Resilience Redefined: Stability in Any Condition
8×8’s approach to resilience goes beyond hardware and software solutions. Our systems boast high availability with active-active redundancy, ensuring there are no risks of single points of failure. This resilience extends to our operational procedures and personnel, featuring multiple layers of redundancy and rerouting capabilities. Remarkably, our data centers can execute core call flow failovers in less than 30 seconds. This means that in the event of a power or internet outage, your team can effortlessly transition to working from home networks, ensuring continuous interaction with customers as if no disruption ever occurred. The bottom line is simple: with 8×8, your business remains operational, responsive, and accessible to your customers, no matter the challenge.
