We are excited to share that our partner, 8×8, has once again been recognized as a Leader in the 2022 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. This achievement marks the 11th consecutive year that 8×8 has earned this prestigious title, setting a record for leadership within our industry. While some might attribute the number 11 to luck, our continued recognition stems from a steadfast commitment to a customer and product-first culture, coupled with our dedication to delivering unparalleled value to our clients.
Unified Communications for Everyone
Over the years, our commitment has never wavered in supporting our customers through their digital transformation journeys, dismantling communication barriers, and enhancing collaboration across their entire organizations. The 8×8 XCaaS single platform, known for its extensive global coverage and unmatched reliability, integrates employee and customer experiences. This integration facilitates the breakdown of organizational barriers, ensuring seamless collaboration among all members of an organization, from front desk personnel to contact center staff.
Recognition by Gartner Magic Quadrant
The recognition by Gartner over the last year is a testament to our progress and a point of pride for us. This enduring leadership underscores the strength of our vision and strategic direction. More importantly, this distinction highlights the benefits for our customers, which include:
- Facilitating company-wide collaboration for every employee, regardless of location, and across a range of enterprise applications like Microsoft Teams, Salesforce, and Google for Work.
- Harmonizing management across UCaaS and CCaaS platforms.
- Offering a unified integration framework that reduces total cost of ownership.
- Enhancing insights through cross-platform AI & analytics, enabling better measurement of usage, adoption, and real-time service quality.
- Providing unmatched reliability with the industry’s sole 99.999% financially backed uptime SLA for both UCaaS and CCaaS.
Our goal, in partnership with 8×8, is to continue understanding and addressing the evolving needs of our customers, ensuring we remain their preferred provider for the foreseeable future.
